At Cooley Group, as brand consultants, we value three things above all else. Our clients, our company culture, and the communities in which we live and work. This balance helps us deliver exceptional results, as a partner, as a business, and as individuals. We invite you to experience the difference for yourself.
We help our clients gain greater Brand Awareness by providing solutions that achieve measurable results.
We are employee-owners whose objective is to analyze current programs, leverage best-in-class technology, and strategize with you to build better solutions with measurable ROI.
Our customers recognize our difference as evidenced by our industry-leading customer experience scores that place us in the top 1% of the industry.
With the assistance of the Cooley Group we took our company through an entire re-branding process. They were easy to work with, extremely knowledgeable and professional every step of the way. They worked with us to help identify and refine how we convey our company to the community and our clients. Through this process we have achieved a much clearer brand identity & results. Our brand consultant also lent her creativity to help us convey our brand using promotional products, newly designed website, videos and social media presence as well as across all of our printed materials . We would highly recommend The Cooley Group to others looking to kick start or refurbish their brand marketing.
We decided to engage The Cooley Group for the sourcing and distribution of high end holiday gifts for our top 300 customers across the Northeast. The move streamlined the prior process and empowered my producers by broadening their gift options tailoring to each client including monogramming. Our brand adviser convinced us to better automate the process and set up an online store with assigned budgets which designers in the field could access. Their guidance with perceived value has proven quite helpful as customer feedback has never been stronger. Lastly, they sets out a timeline and keeps everyone on it so the execution remains flawless.
I have been working with the Cooley Group to supply my company with branded materials for nearly 20 years. They consistently deliver high-quality products on time, and with excellent pricing. Our brand adviser, Beth, is also very helpful with ideas for new materials that make my job easier and make my clients happy. Rarely is there an issue with anything we order through the Cooley Group, but when there is, Beth has taken the initiative to fix it quickly and make sure we are happy. I appreciate their efforts, thoughtfulness and time.
I've worked with the Cooley Group on a number of projects in the past and they have always provided excellent value and service. Most recently they worked with me on a direct mail piece that had a quick turnaround. Our brand adviser interfaced with the post office to ensure the design met their requirements and also acquired the mailing list for us. The printing of the direct mail piece was excellent and reasonably priced; we even had customers tell us how nice it looked and how we "must have spent a fortune" on it. (We didn't.)
I wanted to drop you a note of thanks to be sure you know how grateful I have been throughout the years for all you have done for HRH Care – and for me. No matter what I brought to you and no matter how unreasonable the deadline was - you always made it happen, and made it happen well. So thank you for that, and thank you most of all for your respect and friendship.
Cooley Groups personal service and attention to detail when I'm ordering any sort of media is second to none. This is most definitely attributed to Russ Martinson and Jackie McGowan and their ongoing pursuit of being the best.
Cooley Group is timely, professional, talented, creative, dependable, and always bends over backwards to be sure that we are completely happy.
Cooley Group provided great quality product, reasonable prices, garments embellishment as per quality standards, an exceptional time table. Not to mention the amazing customer service.